Privacy Policy — CanadaDraw Maple Services Inc.

CanadaDraw Maple Services Inc. (“we,” “us,” or “our”) is dedicated to safeguarding your personal information and maintaining transparency in how we handle your data. This Privacy Policy explains how we collect, use, and disclose personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and relevant provincial privacy legislation.

1. Collection of Personal Information

We collect personal information when you create an account, submit entries, communicate with our support team, or interact with CanadaDrawMaple.com.

Types of Data We Collect

• Identity Information

  Name and date of birth (to confirm you are 18+).

• Contact Information

  Email address, phone number, mailing address, and province/territory of residence.

• Account & Activity Information

  Details related to your entry selections, submission history, and any related transactions. (We do NOT store full payment card numbers. All payments—if applicable—are processed through certified, PCI-compliant providers.)

• Technical Information

  IP address, browser and device type, operating system, general location data, and usage activity collected automatically to maintain platform functionality and security.

2. How We Use Personal Information

We use the information we collect for the following purposes:

• Processing & Managing Entries

  Handling your entry selections, confirming submissions, and delivering related notifications.

• Age & Eligibility Verification

  Ensuring access is limited to individuals aged 18+ and residents of eligible Canadian regions.

• Communication

  Sending confirmation messages, account notifications, service updates, and (where permitted) marketing messages.

• Security & Fraud Prevention

  Monitoring and preventing unauthorized activity, protecting accounts, and ensuring platform integrity.

• Platform Improvement

  Analyzing site performance and user behaviour to optimize usability, content, and technical features.

We will only use your information for the purpose for which it was collected unless another use is compatible with the original intent and permitted by law.

3. Disclosure of Personal Information

We do not sell or trade your personal data. We may share information only under the following conditions and with proper safeguards:

• Service Providers

  Trusted third-party partners (e.g., payment processors, technical vendors) who support secure operations.

• Analytics Tools

  Platforms such as Google Analytics to help us understand site usage trends. This data is typically anonymized.

• Legal Compliance

  If required by law, we may disclose information in response to a subpoena, court order, regulatory inquiry, or lawful governmental request.

All sharing is done under confidentiality protections and only when necessary.

4. Security & Data Storage

We take reasonable and industry-standard measures to protect personal information, including:

• SSL encryption for all data transmitted through our website
• Controlled internal access to sensitive data
• Secure servers located in Canada or jurisdictions with comparable data protection standards

Personal information is retained only as long as needed to fulfill its intended purposes or to comply with legal requirements.

5. Your Privacy Rights (Under PIPEDA)

As a user in Canada, you have the right to:

• Access

  Request a copy of the personal information we hold about you.

• Correction

  Request updates to inaccurate or incomplete information.

• Withdraw Consent

  Withdraw your consent for certain uses or disclosures of your data, except where restrictions apply under law or contractual obligations.

To exercise your rights, please contact our Privacy Officer.

6. Updates to This Privacy Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with a revised “Last Updated” date. We recommend reviewing this policy from time to time to stay informed.

Contact Our Privacy Officer

Privacy Officer, CanadaDrawMaple.com

Address: 201 King St E, Suite 450, Hamilton, ON L8N 1B4

Email: privacy@canadadrawmaple.com